{"id":214,"date":"2025-04-28T18:10:48","date_gmt":"2025-04-28T18:10:48","guid":{"rendered":"https:\/\/pivotpointus.org\/privacy-policy-faq\/"},"modified":"2026-07-11T16:15:16","modified_gmt":"2026-07-11T16:15:16","slug":"privacy-policy-faq","status":"publish","type":"page","link":"https:\/\/pivotpointus.org\/es\/privacy-policy-faq\/","title":{"rendered":"Privacy"},"content":{"rendered":"
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Welcome to Our Community<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Your privacy matters to us. Here, we provide answers to your frequently asked questions and valuable insights into making the most of your membership. Explore our resources and connect with others in a safe and supportive environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Common Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find Answers to Your Queries<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet in Touch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Joining is simple! Just visit our Membership page and fill out the registration form. Once submitted, you’ll receive a confirmation email with all the details you need. If you have any questions, feel free to reach out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We provide a variety of resources tailored for our members, including articles, guides, and tools aimed at supporting your growth and engagement. Check our Resources section to explore more.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Absolutely! We welcome donations. You can easily contribute through our Donation page, where you’ll find options to support our initiatives and help us grow our community.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If you need assistance, you can contact our support team by filling out the form on the Contact page. We aim to respond quickly to help resolve any issues you’re experiencing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, we do have membership fees to maintain our services and programs. Details about the fees can be found on the Membership page, and we also offer various payment options.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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To reset your password, go to the login page and click on ‘Forgot Password?’. Follow the prompts to reset it. If you encounter any issues, don’t hesitate to reach out for help.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Your Data, Our Commitment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In this section, we outline our dedication to protecting your privacy. Learn about our practices, how we safeguard your information, and the importance of transparency in our community.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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PRIVACY POLICY<\/h1>

Effective Date:<\/strong> 05.06.2025
Last Updated:<\/strong> 12.15.2025<\/p>

Point Holdings, LLC, doing business as The Pivot Point\u2122<\/strong> (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d), operates the pivotpointus.org<\/strong> website and the Kindled Heart<\/strong> web application (collectively, the \u201cServices\u201d).<\/p>

We are committed to protecting your privacy, dignity, and trust\u2014especially given the sensitive nature of mental health, peer support, and youth-serving services.<\/p>

1. Information We Collect<\/h2>

We collect only what is necessary to operate, improve, and secure our Services.<\/p>

a. Information You Provide<\/h3>

This may include:<\/p>